IT Project Manager
Directly manages information technology projects.
NICE CATEGORY | Oversee and Govern |
NICE SPECIALIST AREA | Program/Project Management and Acquisition |
NICE WORK ROLE ID | OV-PMA-002 |
OPM CODE | 802 |
KSA-T
Below are the Knowledge, Skills, Abilities and Tasks (KSA-T) identified as being required to perform this work role.
Learn More about the KAS-T's.
ID | DESCRIPTION |
---|---|
K001 | Knowledge of computer networking concepts and protocols, and network security methodologies. |
K0002 | Knowledge of risk management processes (e.g., methods for assessing and mitigating risk). |
K0003 | Knowledge of laws, regulations, policies, and ethics as they relate to cybersecurity and privacy. |
K0004 | Knowledge of cybersecurity and privacy principles. |
K0005 | Knowledge of cyber threats and vulnerabilities. |
K0006 | Knowledge of specific operational impacts of cybersecurity lapses. |
K0012 | Knowledge of capabilities and requirements analysis. |
K0043 | Knowledge of industry-standard and organizationally accepted analysis principles and methods. |
K0047 | Knowledge of information technology (IT) architectural concepts and frameworks. |
K0048 | Knowledge of Risk Management Framework (RMF) requirements. |
K0059 | Knowledge of new and emerging information technology (IT) and cybersecurity technologies. |
K0072 | Knowledge of resource management principles and techniques. |
K0090 | Knowledge of system life cycle management principles, including software security and usability. |
K0101 | Knowledge of the organization??s enterprise information technology (IT) goals and objectives. |
K0120 | Knowledge of how information needs and collection requirements are translated, tracked, and prioritized across the extended enterprise. |
K0126 | Knowledge of Supply Chain Risk Management Practices (NIST SP 800-161) |
K0146 | Knowledge of the organization's core business/mission processes. |
K0148 | Knowledge of import/export control regulations and responsible agencies for the purposes of reducing supply chain risk. |
K0154 | Knowledge of supply chain risk management standards, processes, and practices. |
K0164 | Knowledge of functionality, quality, and security requirements and how these will apply to specific items of supply (i.e., elements and processes). |
K0165 | Knowledge of risk/threat assessment. |
K0169 | Knowledge of information technology (IT) supply chain security and supply chain risk management policies, requirements, and procedures. |
K0194 | Knowledge of Cloud-based knowledge management technologies and concepts related to security, governance, procurement, and administration. |
K0196 | Knowledge of Import/Export Regulations related to cryptography and other security technologies. |
K0198 | Knowledge of organizational process improvement concepts and process maturity models (e.g., Capability Maturity Model Integration (CMMI) for Development, CMMI for Services, and CMMI for Acquisitions). |
K0200 | Knowledge of service management concepts for networks and related standards (e.g., Information Technology Infrastructure Library, current version [ITIL]). |
K0235 | Knowledge of how to leverage research and development centers, think tanks, academic research, and industry systems. |
K0257 | Knowledge of information technology (IT) acquisition/procurement requirements. |
K0270 | Knowledge of the acquisition/procurement life cycle process. |
ID | DESCRIPTION |
---|---|
S0038 | Skill in identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. |
S0372 | Skill to translate, track, and prioritize information needs and intelligence collection requirements across the extended enterprise. |
ID | DESCRIPTION |
---|---|
A0009 | Ability to apply supply chain risk management standards. |
A0039 | Ability to oversee the development and update of the life cycle cost estimate. |
A0045 | Ability to evaluate/ensure the trustworthiness of the supplier and/or product. |
A0056 | Ability to ensure security practices are followed throughout the acquisition process. |
ID | DESCRIPTION |
---|---|
T0072 | Develop methods to monitor and measure risk, compliance, and assurance efforts. |
T0174 | Perform needs analysis to determine opportunities for new and improved business process solutions. |
T0196 | Provide advice on project costs, design concepts, or design changes. |
T0199 | Provide enterprise cybersecurity and supply chain risk management guidance for development of the Continuity of Operations Plans. |
T0207 | Provide ongoing optimization and problem-solving support. |
T0208 | Provide recommendations for possible improvements and upgrades. |
T0220 | Resolve conflicts in laws, regulations, policies, standards, or procedures. |
T0223 | Review or conduct audits of information technology (IT) programs and projects. |
T0256 | Evaluate the effectiveness of procurement function in addressing information security requirements and supply chain risks through procurement activities and recommend improvements. |
T0273 | Develop and document supply chain risks for critical system elements, as appropriate. |
T0277 | Ensure that all acquisitions, procurements, and outsourcing efforts address information security requirements consistent with organization goals. |
T0340 | Act as a primary stakeholder in the underlying information technology (IT) operational processes and functions that support the service, provide direction and monitor all significant activities so the service is delivered successfully. |
T0354 | Coordinate and manage the overall service provided to a customer end-to-end. |
T0370 | Ensure that appropriate Service-Level Agreements (SLAs) and underpinning contracts have been defined that clearly set out for the customer a description of the service and the measures for monitoring the service. |
T0377 | Gather feedback on customer satisfaction and internal service performance to foster continual improvement. |
T0379 | Manage the internal relationship with information technology (IT) process owners supporting the service, assisting with the definition and agreement of Operating Level Agreements (OLAs). |
T0389 | Review service performance reports identifying any significant issues and variances, initiating, where necessary, corrective actions and ensuring that all outstanding issues are followed up. |
T0394 | Work with other service managers and product owners to balance and prioritize services to meet overall customer requirements, constraints, and objectives. |
T0407 | Participate in the acquisition process as necessary. |
T0412 | Conduct import/export reviews for acquiring systems and software. |
T0414 | Develop supply chain, system, network, performance, and cybersecurity requirements. |
T0415 | Ensure that supply chain, system, network, performance, and cybersecurity requirements are included in contract language and delivered. |
T0481 | Identify and address cyber workforce planning and management issues (e.g. recruitment, retention, and training). |
T0493 | Lead and oversee budget, staffing, and contracting. |
T0551 | Draft and publish supply chain security and risk management documents. |